The Oral Surgery Institute of the Carolinas

Hunter Davis a month ago

I had Dr. McLennon as my surgeon and when i tell u I had the best experience! He is an amazing surgeon compassionate and kind. He was extremely informative and friendly which made me more comfortable. I had all 4 wisdom teeth extracted the process was smooth and painless! Extra note: everyone I came across from surgical staff to front desk were absolutely the nicest and very thorough. Loved my experience here

Jasmin Tyson 2 months ago

I rarely leave reviews, but I feel it's important to share my experience. The oral surgeon did a great job with my wisdom teeth removal, but my experience in the recovery area was unacceptable. After having all four wisdom teeth removed under anesthesia, I was still heavily affected by the medication. I could hear and understand what was being said, but my body wasn't functioning normally yet. I was disoriented, weak, and unable to move the way I normally could. The staff member assigned to care for me spoke to me in a harsh, impatient tone. When she told me to stand up, I physically couldn't get my legs to cooperate. Instead of helping me, she said, "I'm not going to help you get up and walk." She then put me into a wheelchair roughly, she practically threw me in the wheel chair and wheeled me outside. While I was still trying to focus my vision, she said, "You can see. You're not blind." I had just come out of anesthesia. That was a moment when I needed kindness, patience, and reassurance, not to be spoken to like I was an inconvenience. I couldn't properly communicate or advocate for myself, and I did not feel SAFE in her care. Aside from that my experience with Dr. Mclenno

Paula 2 months ago

Very pleased with the care my son received by Dr.Durham and his staff! They were exceptional every step of the way. Dr Durham took the time to discuss the procedure in detail and answer any questions we had. He also went above and beyond with after care protocol that has allowed my son to have a quick and easy recovery. A wonderful experience all around. Definitely recommend them for your oral surgery needs!

Tristan Bailey 2 months ago

I really hoped i could give a 5 star review because I received 5 star service from Dr. Durham, but unfortunately the billing department has given me the run around. I was incredibly nervous and reluctant to get my four wisdom teeth removed but he was so knowledgeable that i knew i would be in good hands. I was able to schedule the procedure two weeks after the consultation. Once again, on surgery day the team was fantastic and they got me in and out in less than an hour. Pain was minimal. I would highly recommend Dr. Durham! On the other hand, my dental insurance covered more than the office estimated and I was due a refund after both the consultation and the procedure. I've called several times and received conflicting information each time. The original lady who answered the phone Estrella provided wrong information, Sade couldn't even bother to return my calls but I think i originally spoke to her and she gave a different set of directions and just recently spoke to the Administrator Jaylen who was aware of my case (despite never receiving a call back) and he's given another explanation. So I'm concerned they're purposely avoiding returning my nearly $500. I encourage everyone t

Monica Hovorka 3 months ago

Dr. Durham and the entire staff were absolutely amazing! From the moment we walked in, they made Emmy feel comfortable, calm, and well cared for. Dr. Durham took the time to thoroughly explain the wisdom tooth surgery, answered all of our questions, and demonstrated incredible knowledge and professionalism, which gave us complete confidence in the procedure. The kindness, patience, and nurturing attitude shown by everyone in the office made such a difference. They treated Emmy with genuine compassion and made what could have been a stressful experience so much easier. We are truly grateful for the outstanding care and highly recommend Dr. Durham and his wonderful team to anyone needing oral surgery.